You can access and browse our website without disclosing any information about you.
When do we collect your personal information?
We may collect your personal information (whether directly from you or through a third party) when:
While we will always aim to collect your personal information directly from you, there may be occasions when we collect your personal information from other sources, such as from:
What kind of personal information do we collect?
The kinds of personal information we collect varies according to our relationship with you and includes:
We occasionally collect information through our website using cookies and similar technologies, including Google Analytics, in order to help us understand how people use our website. For example, Google Analytics may provide us with information on how many people visit our website and what pages they visit. We use the information provided by Google Analytics to help us improve our website. The information we collect through our website is aggregated and does not identify you personally.
You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features across our website. In addition, you can choose to opt out of Google Analytics across all websites you visit without impacting your ability to access our site. You can find out more information on how to opt out of Google Analytics here.
What if you don’t provide us with personal information?
Whilst you are under no obligation to provide your personal information to us, without certain information from you we may not be able to provide you with our services or otherwise fulfil the purpose for which we have requested the information.
How we use your personal information
We may use your personal information for one or more of the following purposes:
1. To fulfil a contract, or take steps related to a contract, with you or your organisation;
2. As required by us to pursue our legitimate interests, including:
3. where required by law, including to comply with our record-keeping obligations;
4. to carry out surveys into your experience of our services;
5. to inform you of products and services that may be of interest;
6. to notify you about changes to our services.
Disclosure of your personal information
We will only disclose your personal information to other parties when we are legally permitted to do so. When we disclose personal information to others, we always do so under contractual and security arrangements designed to protect your personal information and to comply with applicable privacy requirements.
We may share your personal information with:
Where we store your information
We may store your personal information on computers located in New Zealand and in various other locations from time to time. We may disclose your personal information overseas for a variety of reasons including for the purposes described above and to the recipients described above in accordance with applicable privacy laws relating to the transfer of that personal information to foreign countries. You agree and acknowledge that the overseas recipient will be subject to the privacy law of their local jurisdiction.
We will only use and disclose your personal information for marketing purposes:
We do not and will not sell your personal information to third parties for direct marketing purposes.
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that the business deems necessary to communicate with its customers and website users from time to time.
Security and retention of your personal information
We may hold your personal information in physical form or in electronic form on our systems or the systems of our IT and data processing service providers. We take reasonable steps to ensure that the personal information we hold is protected from misuse, interference, loss and from unauthorised access, modification or disclosure.
We will destroy or de-identify personal information in circumstances where it is no longer required to fulfil the purpose we collected it for, including as may be required for any record keeping, legal or accounting purposes.
Personal information may be kept for longer periods where required by applicable law or regulation or in order to establish, exercise or defend our legal rights.
Your rights in relation to your personal information
You have certain rights in respect of our use of your personal information:
If at any time you would like to exercise any of the rights set out above, or you would like more information on our approach to privacy, please contact us directly by calling 00 64 9 299 6019.
Please note that, in order to obtain access to your personal information, you will have to provide proof of identity. This is necessary to ensure that personal information is provided only to the correct individual and that your privacy and the privacy of others is protected.
Where you request access to your personal information, we would be grateful if you are reasonably specific about the information you require.
Complaints and disputes
We hope you won’t need to, but if you wish to make a complaint about our handling of your personal information, please contact us directly by calling 00 64 9 299 6019
Following a complaint, a senior staff member will commence an investigation into your complaint. You will be informed of the outcome of your complaint following completion of the investigation.
At all times, privacy complaints:
We encourage you to raise your privacy complaints with us directly. You also have the right to complain to the New Zealand Privacy Commissioner via this link Office of the Privacy Commissioner
How to Contact Us
Please direct all privacy queries to us by calling 00 64 9 299 6019
“You/your” means you, the user of this website.
“We/us/our” means Lees Group, Division of AB Equipment Limited.